Your Artfuly Concierge
As soon as you order, your personal concierge will be in touch immediately, and will keep you advised of the progress of your order at each stage to make sure everything goes smoothly. You can also ask for extra services (if not already included in your order), such as 'ready to hang', framing and white glove services. Contact your concierge at any time to track your order or ask about anything you need. We guarantee to respond within 8 business hours and often much sooner.
Artfuly delivers by select courier, door-to-door, from the Artists studio to you, with full insurance. Artwork is carefully packaged by the artist to the Artfuly packaging guidelines to prevent damage in transit
7-Day return guarantee
You only need to request a return within 7 days of receipt of the artwork, so you have a week to try it on your wall at home. If you do request a return, we will quickly be in contact to make arrangements. The refund is returned to your account on safe receipt of the artwork which is also insured on the return journey
Days to ship are shown on each art detail page - this is how long the artist needs to package the artwork and for collection by the art courier. Actual transit times will be given after your order by your concierge. Because our artists live all over the world, and delivery times are based on size, weight and distance, there are a large variety of delivery times, however we get your order to you as fast as humanly possible.
For any other questions, please email firstname.lastname@example.org